Privacy Policy

WHO WE ARE Chiko Matenda (Personal Brand) and CFM Elite Lifestyle Business is a Self-Employment and Independent Contracting Online Business; consists of providing Digital Products and Services. This CfM Elite Lifestyle Business Website (https://chikocfm.com/1/) was established by an individual who is a Self-Employed Entrepreneur. Chiko operates a Creative Entrepreneur in Digital and Social Media Marketing. For the purposes of this policy Chiko Matenda and CfM Elite Lifestyle Business are being referred to as "The Company."

"You" or "Your" means you as a participant in, or as a user of, the Website or a customer of CfM Elite Lifestyle Business. "We" or "our" or "us" means Chiko Matenda and CfM Elite Lifestyle Business and its affiliated companies.

DATA LOCATION: The Company provides online products and services mainly in digital format. Accordingly, in order to provide our products and services to you, any Personal Data which you enter on our Website, or any Personal Data we obtain either during the application process, or in the course of providing our services, might be transferred to or otherwise processed by us (The Company) in global locations by for instance Independent Contractors who reside outside the United Kingdom. All data will be managed in this Privacy Policy.

By providing us with personal information, you consent to this transfer. We will protect the privacy and security of personal information according to this privacy statement. We maintain appropriate safeguards to ensure we properly protect your Personal Data when it is transferred outside of the United Kingdom and European Union for payment processing for instance if you decide to invest in products from companies we are affiliated with according to this privacy statement.

This is regardless of where it is processed or stored, however you acknowledge and consent to the fact that personal information stored or processed outside the European Union and United Kingdom will be subject to the laws of the designated country, including the ability of governments, courts or law enforcement or regulatory agencies to obtain disclosure of your personal information. These safeguards are set forth in agreements that include U.K. and EU-approved standard contractual clauses and in other binding instruments that include equivalent data subject rights and remedies. For more information about data transfer safeguards, please reach out to us at cfmxclusive@gmail.com.

USE OF PERSONAL DATA: By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.  

You are free to browse the Website and any of our Landing Pages without providing any personal data (although, please see the "Cookies" section below). We use your personal data to provide you with an accurate, customised services and products. Without this data, we may not be able to offer you the products and services you might be seeking. Once you opt into any of our services and products on our website and/or landing pages, we store your information in our Customer Relations Management System in order to provide you with weekly email Newsletters update.

You can opt out at anytime via the emails we send to you. Once you opt in to products and services, please also note that you might be opting in directly with partners we are Affiliated with and who we represent as Internet Marketers on our Products Page.

The Company uses automated systems which are used to collect your personal information such as (full name, contact details, email address); this mainly occurs when you opt into offers products or services provided by us. We keep only minimal information in our CRM System and in agreement with you via the opt-in offers. Such automation ensures that each customer is treated consistently and is evaluated objectively and allows us to keep you up to date with relevant Business, Internet and Digital Marketing Products, Services and Information. For more information about your rights as it relates to automated processing, please see the section on Objection to Automated Decision Making, below.

USE OF YOUR INFORMATION You agree that we may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and for our internal business purposes. These include (without limitation): • Personalising your visits to the site and developing the design and style of the site to • improve our services to you • To inform you about the latest changes to our website, or products, services or promotional offers that you might find interesting • Communication (and personalising such communication) with you from The Company and other reputable and trustworthy third parties we are Affiliated with. • Informing you if you have been successful in any of the competitions or promotions;

Compiling customer reviews • For market research purposes • To prevent you from posting illegal, offensive or objectionable comments on our sites • To enable third parties to carry out statistical analysis, technical, logistical or other functions on our behalf including determining behavioural preferences to manage online advertising • For strategic development • For any purpose required by law or regulation; and • For accounting purposes

WHAT PERSONAL DATA WE USE & WHY: When you access the Website, The Company will learn certain information about you during your visit.  

Our primary purpose in collecting Personal Data is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your Personal Data to: • facilitate the creation of and secure your account on our network; • identify you as a User on our website; • send you a welcome email to verify ownership of the email address provided when your account was created; • respond to your inquiries related to our services/products, or other requests; • provide the Service and customer support you request; • resolve disputes, collect fees (where applicable), and troubleshoot problems; • prevent, detect, and investigate potentially prohibited or illegal activities, and enforce our User Agreement; • customize, measure and improve our Service and content; • tell you about our Service, service updates, and promotional offers based on your communication preferences; • compare information for accuracy, and verify it with third parties; and • and other uses as described when we collect the information.

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers. From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information. From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.  

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments, or other feedback and providing information when ordering a product or service via the Website. We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.  

Email Information If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.  

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.  

"Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.  

"Anonymous Data" means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.  

You can browse our Website without telling us who you are or revealing any Personal Data about yourself. Once you give us your Personal Data, you are not anonymous to us. If you choose to provide us with Personal Data, you consent to the transfer and storage of that information on our servers located in the United Kingdom.  

The basis on which we process your data will depend on the category of data and the purpose for which the processing is necessary.  

We collect your data in accordance with applicable privacy laws, and as follows:  

When you register with The Company Products and Services, we may ask for the following details: *Email address, name, phone number, physical contact information, and sometimes financial information, such as credit card or bank account numbers; * transactional information based on your activities on the Website; * shipping, billing and other information you provide to purchase an item (where applicable); *community discussions, chats, dispute resolution, correspondence through our Website, and correspondence sent to us; * other information from your interaction with our Website, Service, and content, including device ID, computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard web log information; * additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list); * information from other companies, such as demographic and navigation data; * if you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in or-der to send you a reply; and * other supplemental information from third parties.  

The region of UK, Europe or Countries outside of the European Union in which you live. Most of this information is entered into Customer Database (we do not keep details of your password). While we not keep details of your password, our Companies we are Affiliated with if you have registered for specific services or products that required you to create a password, then they may store the initial set-up password for you to access their systems. You will need to contact them directly.  

WHERE WE HAVE YOUR CONTENT: You have the right to withdraw consent previously given to us at any time. If you withdraw your consent this will not impact the legality of our prior processing of your personal data. For more information, contact us at cfmxclusive@gmail.com.  

WHO WE SHARE YOUR DATA WITH  

We may provide third parties, at our discretion, with certain aggregate statistical data about your use of our websites, which data may include demographic data such as age range and/or geographic location of groups of user. It will not include information that could personally identify you.  

We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests or requests by applicable regulatory bodies, to operate our systems properly or to protect either ourselves or our other users. We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of The Company. 

You consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) in the event that the processing of your information involves such a transfer.  

We may use your information, in order to provide you with your requested service, we generally will share Personal Data for four primary purposes: 1. with service and product providers, to process your data on our behalf for things like: o Marketing communications, Products and Services provided by companies we are Affiliated with Their access is limited only to the Personal Data needed to perform the functions carried out on our behalf as our processor, and only for the purpose of performing those functions. Service providers are prohibited from using or disclosing your Personal Data for other purposes. 2. with regulatory, fraud prevention and law enforcement authorities to comply with our obligations under the law; 

• If false or inaccurate information is provided, including in relation to a person's identity and fraud is suspected or identified, details about this information, including customer Personal Data, will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. 
• We and other organisations may also access and use this information to: prevent and detect crime, fraud and money laundering, for example when: checking details provided for payment processing such as credit cards and accounts. Checking details of job applicants and employees. 
•  For further details of the relevant fraud prevention agencies please contact us as described at the end of this Privacy Policy.  
• When you have opted out your details such as your email address, full name and phone number will be removed from our Customer Database. Other Communication (such direct email communication may be held longer as per this policy. If you have invested in other education products or services, with our Affiliated Partners, you will have to opt out directly with them.  

SECURITY We endeavours to protect the security of your personal information from unauthorised access.  

EMAIL ALERT Email Alert emails contain IDs that are unique to each user. Please do not divulge your password or forward Email Alert emails onto others as they could access your personal details stored in with us or with partners we are Affiliated with.  

In addition to our safeguards your personal information is protected in the UK by the Data Protection Act. This provides that the information which we hold about you should be processed fairly and lawfully and should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. Please help us to keep your personal information accurate by updating your details on the website. 

MORE INFORMATION For more information on the Data Protection Act and the Information Commissioner please see www.informationcommissioner.gov.uk 

CHANGING OR ACCESSING YOUR INFORMATION You can inspect your personal details at any time and modify them via CfM Lifestyle Business (if applicable and when these services have been made available), this includes changing whether or not you wish to receive information from CfM Lifestyle Business, or carefully selected companies. If you wish to review or receive copies of the personal information we hold about you, or have any other queries please email cfmxclusive@gmail.com of your request. We may charge a small administration fee in relation to fulfilling a request for access to personal information (where applicable).  

DATA SUBJECT RIGHTS  

You have the following rights as a data subject as it relates to our processing of your Personal Data.  

Access You have the right to access your personal records and information that we hold about you. For a more complete list of data held about you including data obtained from third parties, please email cfmxclusive@gmail.com with your request. Please note that this request may take up to 30 days to complete. In limited instances, certain data may not be provided upon request if that personal data concerns other individuals, or if providing it would result in a release of information covered by our trade secrets or intellectual property rights. 

Portability You have the right to access and download (port) your personal records and information. This information is limited to information you have provided to us and certain information generated by your activities with us. This information will be downloaded in a secure format and be available shortly after download. In limited instances, certain data may not be ported upon request if that personal data concerns other individuals or if porting would result in a release of information covered by our trade secrets or intellectual property rights.  

Rectification You have the right to update any outdated or inaccurate data held about you, and to complete any incomplete data held by us. You may update personal details and employment data (if applicable) by contacting us via cfmxclusive@gmail.com

  Objection to Processing You have the right to object to processing where processing is based solely on our legitimate business interests. If you are currently receiving marketing communications, you are able to change your preferences at any time by one of the following methods: • Via email: Click the "Unsubscribe" link in any email communication and submit your email address on the next screen. 

If you object to our processing based on our legitimate business interests, please note that the email communication shall cease through you opting out of any future communication. You in addition to opting out the subscription via email cfmxclusive@gmail.com. 

Objection to Automated Decision Making As noted above, we use automated systems, identity verification and communication with you. You also have the right to object to the automated processing for direct marketing purposes by opting out of the subscription.  

Erasure We will delete or anonymise data when, in accordance with our Data Retention Policy, we no longer need to process it. If we anonymise data, we may continue to use it (in anonymised form) beyond periods specified in our Data Retention Policy. You have the right to request us to delete your data sooner for a number of different reasons, for instance, if it was unlawfully processed and you may do so by sending your request to cfmxclusive@gmail.com We will review your request and respond within one month. Restriction of Processing 

You have the right to request us to limit the use your data for a number of reasons, including if you have requested we correct data about you, you have objected to our use of your data, and if you believe your data was processed unlawfully, or if you need us continue to store your data for legal reasons related to you. Please note that in the event you request restriction, we will continue to store it according to our Data Retention Policy. If you would like to request restriction, please email cfmxclusive@gmail.com. 

You also have the right to lodge a complaint with the data protection supervisory authority, the Information Commissioner’s Office (“ICO”). ICO may be reached by visiting https://ico.org.uk. 

If you have specific concerns about your rights as they pertain to our processing of your Personal Data, you may contact us at cfmxclusive@gmail.com  

COOKIES AND PIXELS Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.  

We receive and store certain types of information whenever you interact with our Website. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.  

For example, like many websites, we use "cookies" to obtain certain types of information when your Web browser accesses our Website and when you login, such as: your name and your email address. Cookies are pieces of information that are transferred to your computer's hard drive via your Web browser. They allow us to provide you with a more convenient and personalised experience by recording information about your preferences.  

We use aggregated customer information to help us understand how our website is performing commercially and what we can do to improve performance. We may provide this information to other companies, such as third-party advertisers we are Affiliated with. The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites, so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.  

Third Party Use of Cookies Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone, or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.  

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, contact the responsible provider directly.  

Cookies Used by CfM Lifestyle Business  Security Cookies - Session cookies used to support security measures within the site  CfM Lifestyle Business - Contains a session cookie recognizing opt in processes through completion.  Google Analytics - Web analytics tracking Some of these Web Analytics may be used from time to time:  Adobe Analytics - Web analytics tracking  Adobe Target - Site optimization  Hotjar - Marketing analytics  New Relic - Site optimization 

A web browser is usually set to accept cookies automatically but can be changed to decline them. The Help section in most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. In most cases, a visitor may refuse a cookie and still fully navigate our Website. 

HOW WE PROTECT THE SECURITY OF OUR PERSONAL DATA: We receive and store certain types of information whenever you interact with our Website. For example, like many websites, we use "cookies" to obtain certain types of information when your Web browser accesses our Website and when you login, such as: your name and your email address. Cookies are pieces of information that are transferred to your computer's hard drive via your Web browser. They allow us to provide you with a more convenient and personalised experience by recording information about your preferences. 

 We work to protect the security of your Personal Data during transmission by using Secure Sockets Layer (SSL) software, which encrypts Personal Data you input.  We store Personal Data in a restricted access format.  We transmit Personal Data in an encrypted format.  Our networks are secured with certified firewalls in a multi-layered fashion with back-up systems in place.  Our network related equipment’s (e.g., firewalls, routers, switches, etc) are secured with a password, and access is limited to authorised network engineers.  We restrict the access of customer service support staff so that certain Personal Data cannot be viewed (e.g. full bank account number is not revealed, but only a partial number of digits to allow verification, only in cases where this is applicable).  It is important for you to protect against unauthorised access to your User ID and to your computer. Be sure to sign off when finished, especially if using a shared computer (where applicable and if you are completing online business training with us or companies we are affiliated with).  

HOW LONG DO WE KEEP YOUR INFORMATION? We will only keep the information that is necessary to enable us to provide you with a service that you have requested through this website and any of our landing pages for as long as it takes us to provide that service/product and as otherwise described below: 

• If you have asked that we do not use your details for marketing purposes, we may still need to keep them to ensure our systems reflect your preferences. 
• We will keep other information about you where it is necessary for us to do so to comply with the law, for the defence and/or establishment of legal claims, or where appropriate for legitimate business needs for up to ten years from the end of the relationship. 
• Where data is no longer necessary for the above-mentioned purposes, we will delete it sooner than ten years, for instance records to payment instruments and communication data. 

CHILDREN: We do not seek or knowingly collect any Personal Data about children under 18 years of age. Children Under the Age Of 13: Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. 

We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at cfmxclusive@gmail.com.  

REVISIONS: We may change this Privacy Policy by notifying you of the existence and location of the new or revised privacy policy and by posting the changes online at our Website. Privacy Policy last amended 29th Januay 2019. 

For further questions on your rights, how we process data, or what measures we take to secure your data, please email cfmxclusive@gmail.com 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here on this site, or by email notice, so our users are always aware of what information we collect, how we use it and under what circumstances we disclose it. For material changes in how we use personal information, we will provide advance notice by email (sent to the email address specified in your account) or by means of notice on this site prior to the change becoming effective. In all cases, your continued use of any Site or our products and services constitute consideration and your binding acceptance to any such changes.